Senior Project Manager

Publiceringsdatum: 2025-06-09

Har du övervägt att arbeta inom data/it-branschen? Letar du efter en chans att arbeta som projektledare, it på Semicon Service Nordic AB? Nu är det möjligt. Semicon Service Nordic AB söker en medarbetare på heltid som vill arbeta 6 månader eller längre. Kan det vara du?

Denna tjänst finns tillgänglig i ospecificerad arbetsort som är tjänsteorten. Om du tycker att det låter intressant att börja jobba hos Semicon Service Nordic AB i rollen som projektledare, it så har de just nu en ledig tjänst som skulle kunna vara en perfekt match för dig! Sista ansökningsdagen till jobbet som projektledare, it hos Semicon Service Nordic AB är onsdag den nionde juli 2025.

Jobbannons

Role: Senior Project Manager

Seniority Level: Senior

Location: Stockholm, Sweden

Remote Work: On-site required (up to 2 remote days/week)

Application Deadline: 11 June 2025

Role Overview

We are looking for a strategic, results-oriented project leader to manage the IT aspects of our Customer Service transformation initiative. The ideal candidate will have a mix of technical understanding, leadership experience, and business acumen.

Key Responsibilities

• Lead and manage the end-to-end delivery of the IT component of the Customer Service transformation initiative.
• Develop and maintain detailed project plans (timelines, milestones, resource planning).
• Collaborate with cross-functional teams (IT, Business, Customer Service, external vendors).
• Provide regular updates to senior management on project progress, risks, and challenges.
• Identify and resolve issues and risks in a timely manner.
• Ensure deliverables meet agreed quality standards and business objectives.
• Drive a culture of continuous improvement and innovation within the project team.

Technical Requirements

• Knowledge and experience working with AI technologies.
• Experience with Genesys customer service platforms.

Required Qualifications

• Minimum 7 years’ experience in IT project management.
• Proven track record managing complex, large-scale projects with multiple stakeholders.
• Strong understanding of Customer Service operations and related technologies.
• Fluent in Swedish and English (written and spoken).
• Demonstrated leadership capabilities.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to perform in fast-paced and changing environments.

Preferred Qualifications

• Experience driving continuous improvement and innovation in teams.