Senior Digital Services & Channels Manager – 14485

Publiceringsdatum: 2025-12-01

Letar du efter ett jobb inom data/it? En möjlighet har öppnat upp för dig att börja arbeta som projektledare, it hos Veritaz AB. Detta är ett jobb på heltid där Veritaz AB letar efter någon under 6 månader eller längre.

Om du redan bor i närheten av ospecificerad arbetsort, är det här din chans att söka ett spännande jobb Företaget Veritaz AB erbjuder just nu spännande karriärmöjligheter. Om du vill jobba som projektledare, it har de nu ett ledigt jobb - kolla in annonsen för att se om du har rätt erfarenhet. Söker du efter en spännande karriär som projektledare, it? Sök jobbet hos Veritaz AB senast onsdag den trettioförsta december 2025 och bli en del av deras team.

Jobbannons

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description

We are looking for a Senior Digital Services & Channels Manager to join our dynamic team.

What you will work on

• Develop and execute a comprehensive digital channels strategy aligned with overall business objectives
• Identify emerging trends, new opportunities, and enhancements that elevate the digital customer experience
• Oversee the development, performance, and continuous optimization of the customer portal and other digital channels
• Implement initiatives that increase customer engagement, satisfaction, adoption, and usage of digital services
• Collaborate closely with UX/UI teams to improve user experience through insights, prototypes, and customer feedback
• Conduct user research and feedback sessions to identify pain points and implement improvement actions
• Utilize analytics tools to track behavior, monitor KPIs, and generate actionable insights for channel optimisation
• Drive data-driven decision making to enhance customer value, service performance, and revenue growth
• Work cross-functionally with business development, sales, and technology teams to support digital service strategy
• Ensure digital platforms deliver a seamless, intuitive, and value-adding experience for customers
• Contribute to continuous improvements that strengthen the commercial impact of digital services
• Represent the digital channels function as a trusted advisor with strong business acumen and credibility

What you bring

• Minimum 12 years of experience, preferably within digital services, business development, or digital channel management
• Strong strategic and commercial mindset with the ability to translate business goals into digital outcomes
• Proven track record in leveraging data and analytics to develop value-adding digital services
• Experience with service sales, software-based business models, and customer-centric digital solutions
• Excellent communication, collaboration, and relationship-building abilities across diverse teams
• Ability to lead with integrity, build trust, and work in flexible team constellations
• Strong customer focus with a holistic approach to digital engagement and service adoption
• Passion for technology, digital innovation, and enabling customer value through digital platforms
• Fluent communication skills in English, both written and spoken