Senior Incident Manager – 14724

Publiceringsdatum: 2025-12-10

Har du övervägt att arbeta inom data/it-branschen? Här är din möjlighet att bli en del av teamet hos Veritaz AB genom att arbeta som projektledare, it. Detta är ett jobb på heltid där Veritaz AB letar efter någon under 6 månader eller längre.

ospecificerad arbetsort är platsen där detta jobb har sin tjänsteort. Veritaz AB söker efter fler duktiga individer som vill arbeta som projektledare, it. De har just nu ett ledigt jobb som projektledare, it som kan vara av intresse för dig. Har du vad som krävs för att arbeta som projektledare, it hos Veritaz AB? Ansök innan fredag den nionde januari 2026 och ta reda på det!

Jobbannons

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description

We are looking for a Senior Incident Manager to join our dynamic team.

What you will work on

• Lead the end-to-end management of critical incidents, from detection and triage to resolution and closure
• Coordinate cross-functional teams including DevOps, development, engineering and support to restore service quickly and effectively
• Prioritise, escalate and communicate incident status clearly to internal stakeholders and end customers
• Drive structured root cause analysis and ensure follow-up actions are implemented
• Facilitate post-incident reviews and promote a learning culture across teams
• Improve incident, problem and escalation processes to enhance system stability and service reliability
• Contribute to proactive risk mitigation and continuous improvement initiatives in a highly complex, business-critical environment
• Support a 24/7 on-call rotation to ensure rapid response to major incidents

What you bring

• Proven experience as an Incident Manager in a complex software or system environment
• Strong coordination, decision-making and communication skills under pressure
• Ability to work effectively in a 24/7 on-call rotation
• Fluency in English and Swedish
• Experience in software development is an advantage
• Knowledge of electrical and/or embedded systems in vehicles is meriting
• Background as a Problem Manager, Assignment Leader or similar is beneficial