Senior IT Service Manager – 14858

Publiceringsdatum: 2025-12-22

Har du övervägt att arbeta inom data/it-branschen? En möjlighet har öppnat upp för dig att börja arbeta som projektledare, it hos Veritaz AB. Veritaz AB söker en medarbetare på heltid som vill arbeta 6 månader eller längre. Kan det vara du?

ospecificerad arbetsort är platsen där denna position är ledig. Veritaz AB har just nu ett ledigt jobb som projektledare, it. Veritaz AB letar efter erfaren projektledare, it som kan ansluta till deras team. Sista ansökningsdag är onsdag den tjugoförsta januari 2026.

Jobbannons

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description

We are looking for a Senior IT Service Manager to join our dynamic team.

What you will work on

• Act as the primary point of contact for IT deliveries supporting Safety and Health within the People & Culture (HR IT) domain
• Manage daily operations, support, and maintenance of the HR application portfolio, including second- and third-line support
• Translate business needs and requirements into effective IT solutions in collaboration with solution architects and IT specialists
• Represent IT in meetings with business stakeholders and ensure alignment between business and IT
• Organize, lead, and facilitate stakeholder meetings and follow up on actions and decisions
• Create, update, and maintain documentation to ensure compliance with IT processes, governance, and guidelines
• Drive continuous improvements in IT service processes such as incident, problem, and change management to enhance customer experience
• Support the transition from legacy applications to modern, globally aligned HR IT solutions

What you bring

• Proven experience in operational IT service delivery management with a strong focus on support and maintenance
• Experience working with second- and/or third-line support in complex IT environments
• Strong communication skills and a proactive, customer-oriented mindset
• Demonstrated stakeholder and client management experience in large, global organizations
• Ability to build trust and engage stakeholders at both operational and strategic levels
• Basic understanding of IT infrastructure, system integrations, security concepts, and automation tools
• Fluency in English and Swedish, both written and spoken
• Experience working in a global context and familiarity with ServiceNow is an advantage
• A structured, well-organized, and self-driven working style with strong collaboration skills